3 Stars = It Rocks!
2 Stars = Not so Bad!
1 Star = Hope they didn’t quit their day job!

Hyper Office
http://www.hyperoffice.com/index.php

Freelance Weekly Rating:  3 Stars

About:  Founded in Maryland in 1998, this privately held site has over 300,000 clients to date and is targeted toward the small to medium business.  Hyper Office is a fully integrated office management solution which includes an excellent Online Address Book option.

Set Up:  The site offers a 30 day free trial and can be activated online in less than 60 seconds.  Once your trial period is over just choose the options you want to use and purchase online.  Pricing is structured using a per user approach and is as follows:

Number of users        Monthly Price        Document Storage
5     Users                          $49.99                                 500 MB
10   Users                          $79.99                                     1 GIG
25   Users                         $184.99                                 2.5 GIG
50   Users                         $359.99                                   5 GIG
100  Users                        $649.99                                 10 GIG

There are many other pricing options depending on your specific needs.  The site does offer discounts for those who opt to pay a yearly subscription.

Navigation:  Upon entering the site one can immediately see its professional organization.  Hyper Office is a fully integrated collaboration solution that includes Document Management, Project Management, Marketing Options, Online Calendar and Address Books, Customized Databases and Campaign tools.  Completely web based, the Address Book has full search and filter features, Private and Public Categories, Internal Directories and Remote Management.

Sharing:  This fully integrated suite of tools can be synced with Microsoft Outlook, Microsoft Excel, many cell phones, can be shared anywhere in the world with an internet connection and even has a Microsoft Exchange Server Alternative for those operating without an Exchange server.

Customer Service:  Hyper Office has really put some thought into helping its clients!  There are full visual webinars, step by step instructions, phone and email support and a full dedicated resource page.  I am confident that any questions you may have can be answered quickly and correctly.

Recommendation:  Although this site does not offer its services for free, it is a one stop shop for the small to medium business.  If you are in need of a full virtual office, I would highly recommend Hyper Office.

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Zexer
http://www.zexer.com/

Freelance Weekly Rating:  2 Stars

About:  A division of GMPserver.com, Zexer was created in 2004 in the hopes of providing a great solution to your address book needs.

Set up:  At no cost to the user, Zexer’s registration process includes the creation of a member id and password, full name and address information, education and occupation.  Upon agreeing to their terms of service and privacy policy you will be ready to go in minutes!

Navigation:  This 100% web based site vows not to have their users bogged down with spam, protects your private data and provides the user with a “remember me” feature that will allow your computer to recognize your user name and password.  Its address book has all the standard features including birthday email reminders, customizable formats and print capabilities.

Sharing:  Zexer can sync to the Palm Pilot, is accessible anywhere on any computer with an internet connection and its printing feature allows you to print your data in a format you can carry with you.

Customer Service:  There are step by step instructions, a help button on every web site page in case you get stuck and phone and email support options.

Recommendations:  Although this address book is not nearly as extensive as some others, its ease of use, extra features and customization make it a great no cost option!

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Flexadex
http://www.flexadex.com/

Freelance Weekly Rating:  1 Star

About:  This site’s original inspiration was driven by Windows Card File and they strive to provide the user with an address book solution with “as few clicks as possible.”  Created by Xaxxon Technologies its technology is flash incorporated and well put together.

Set up:  A free solution to your address book needs, setup is quick and easy.  All you need is a user name and password and you are set to go!

Navigation:  The creators of this address book felt like many other sites cluttered their books with unnecessary information that users do not really need.  Their layout style is one single large window for each entry providing the user with simplicity and ease of use.  It can store up to 5,000 characters of text for each entry, runs in your web browser and holds up to 1,000 entries.  Another unique feature is their Flexadex Messaging service which allows you to send quick emails with your internal mail client.

Sharing:  Your address book is completely accessible on any computer with an internet connection and can be synced with many cell phones.

Customer Service:  Upon entering the site I noticed there are no links, buttons or options for support.  I could not find a phone number, email address or help of any sort.

Recommendation:  Although this address book is free to any user, I do not feel it has near the options and support as some of the other sites found.  If you are looking for an Online Address Book solution, I would recommend using one of the other sites.