FT Customer Service Agents

DESCRIPTION:

StarTek currently has professional opportunities for Customer Service Agents Working from Home. Working from home has many advantages such as saving traditional work expenses of transportation and auto maintenance, commute time, business clothes, outside lunches, and lower personal productivity.

What is a Work from Home Customer Service Agent?

A Home Based Customer Service Agent is someone who works from their home office responding to customer inquires gathering, entering and confirming customer information, answering live customer questions via phone, resolving issues, providing customer care, engaging in live chat, responding to email, and handling sales calls with customers.

Why StarTek?

It’s not WHAT we do that makes StarTek different; but rather, HOW we do it. We are able to deliver award-winning quality results through our people, processes, and passion. When you succeed, we succeed. We foster a culture of “recognizing possibilities”. In our talent search this means we take the time to look for individuals who have a heart for customer service, a promise of employee contribution, and the potential to grow with our company. When you come on board, we then provide you with a full employee development program to include ongoing paid training, coaching, mentoring, and leadership experiences to help you reach your StarTek possibility with ease.

Because more and more of the world’s largest and best known companies are asking us to help them provide world class customer care services. StarTek’s state-of-the-art inbound customer call centers and expert staff bring communications and professionalism to a whole new level.

REQUIREMENTS:

  • Fluent in English.
  • Reliable.
  • Friendly (smiling voice).
  • Mature.
  • Self-starter and disciplined; not easily distracted while working at home.
  • Professional phone presence.
  • Strong work ethic.
  • Self-motivated.
  • Ability to multitask (Talking to clients while toggling between multiple browser screens).
  • Self-sufficient in solving problem with minimal assistance.
  • Ability to work unsupervised.
  • Flexible availability to meet client demands.
  • Must be willing to purchase a call center grade phone and headset

JOB DUTIES:

  • Responds to customer inquiries regarding billing, and/or changes to account information taken via telephone.
  • Utilizes computer/on-line guidelines in responding to customer inquiries.
  • Informs customers about services available and assesses customer needs.
  • Completes, processes, and maintains applicable paperwork and records.
  • Gathers information, researches/resolves inquiries and logs customer calls.
  • Handles disgruntled and dissatisfied customers in a courteous and professional manner.
  • Strives to resolve customer issues on the first call without having to transfer callers.
  • Follows escalation procedures as needed.

EQUIPMENT REQUIREMENTS:

  • Quiet working home office environment (with closed door) free from noise and interruptions.
  • Call Center Grade Phone and Headset.
  •  Landline Phone. No VOIP or Cell Phone.
  • A high speed Internet connection (hard-wired such as DSL or Cable  – no wireless or satellite).
  • Reliable updated computer meeting the requirements below:
  • Computer Requirements
    • Operating System: Windows XP or Window Vista.
    • Web Browser: Microsoft Internet Explorer or higher.
    • Maximum Screen Resolution: Minimum 1024X768.
    • Sound Card.
    • Optical Drive (CD/DVD).
    • Windows Automatic Update Enabled
    • Number of USB Ports: Minimum 1
    • RAM Internal: Minimum 0.8 GB .
    • Upload Speed: Minimum 410kbps.
    • Download Speed: Minimum 1200.
    • Hard Drive Speed: Minimum 20GB.
    • Hard Drive Free Space: minimum 5GB.
    • Processor Frequency: Minimum 1600MHz.

Company: StarTek
Contact information: Apply Here

URL: http://www.genuinejobs.com/jobs_detail.php?id=3945

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Mobile Application Developer

DESCRIPTION:

Have you ever wanted to be in on the next big thing? Do you shovel hours of your life away by commuting? Do you believe that Google simply can’t be great at everything? Then you need to Talk2Us.

Talk2.Us is a revenue generating startup, providing a Professional Assistant service that is like voicemail on steroids. We are a bootstrapped team that works in a brick-less environment and we are always looking for developers to extend our group.

Our iPhone application  has thousands of users and we want to bridge that success by building Blackberry and Android applications. Are you someone who can help on day one?

REQUIREMENTS:

  • Develop applications for Smart Phones (iPhone, Android and Blackberry) and iPad using native APIs and development languages
  • Write server-side code for web- and device-based applications, create robust high-volume production applications, and develop prototypes quickly. Collaborate with team to refine and improve the complete user experience.
  • 5+ years of commercial software development experience working in a team environment.
  • Proven 2+ years experience with server side Java.
  • Proven experience with J2ME (ideally BlackBerry or Android) and/or Objective C.
  • Fluency in standards-based web development (X/HTML, CSS, JavaScript, Ajax, XML). Rails a plus.
  • Experience developing with databases and fluency in SQL.
  • Linux sysadmin skills and knowledge of Linux security a plus.
  • AS3 / AIR experience a plus.
  • Excellent communications skills.
  • Enthusiasm for working in productive and dynamic Agile Development environment, embracing rapid change and working well under a deadline.
  • Hard-working, self-motivated, confident, proactive and obsessively passionate about delivering great software.
  • Familiarity with speech to text, voice recognition and location based services a plus.
  • An online portfolio of previous work with detailed descriptions of your involvement scope (what you did and did not do for a given project) is highly preferred.

Company: Talk2Us
Contact information: Please send resume and cover letter to opportunity@talk2.us

URL: http://www.genuinejobs.com/jobs_detail.php?id=3946

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Contract Graphics Programmer

DESCRIPTION:

  • Looking for a highly motivated, self-starter to perform code development for our software start-up company.
  • This individual will be developing a graphics library and potentially working on other web based projects as well. We are looking for someone who can take a project and complete it with high quality, fast turnaround, and refined style.
  • Required Skills: C/C++, libcairo

Please send hourly rate requirements and examples of graphics you’ve developed programmatically.

Contact information: job-asnky-1699906721@craigslist.org

URL: http://www.genuinejobs.com/jobs_detail.php?id=3950