Freelance Writer – Business Journalist

DESCRIPTION:

Seeking Business Journalist to cover the business news with a particular focus on market movements, major company news, and macroeconomic events. The writer will focus on short, timely news pieces with a mix of opinion and analysis, taking complex issues and clearly translating them with a touch of humor and style.

  • Writes articles that are accessible, educational, relevant, and of interest to Motley Fool readers, customers, and members of the Fool community.
  • Follows stock market movements and macroeconomic reports to determine appropriate coverage of most relevant companies and news, along with other team members.
  • Shares burritos with Fool editors when appropriate.

REQUIREMENTS:

  • Strong writing and research skills
  • Strong knowledge of general business and market news
  • Ability to curate and organize information across various online news sources
  • Well organized
  • Ability to meet deadlines and write clearly and quickly
  • Ability to work well with other

Location:  US only; Company is not accepting applications from freelance writers residing outside the United States.

Company Information: The Motley Fool
Contact Information: Apply Online

URL: http://homejobstop.com


Transcriber

DESCRIPTION:

Transcribers listen to the voice questions that customers call into 1-800-2ChaCha and convert them to text questions. Transcribers are far better than any computer at deducing what our customers are asking, and correctly interpreting nuances and names. Note that this role is not like being a telephone operator – you hear only recorded audio. While you have no direct interaction with the customer, it is your speed and skill that enables the customer to receive a fast and accurate answer. Good hearing and understanding of voices is crucial to this position. If you are often saying “What did you say?” into your own phone, this might not be a good fit for you. Or maybe you just need a better phone or headset!

  • Listen to audio recordings
  • Transcribe the question into text
  • Modify the text if necessary to focus it on the pertinent question and info

REQUIREMENTS:

  • Great hearing (so you can get every detail from audio recordings that are less-than-perfect at times)
  • Good spelling & fast typing
  • Broad general knowledge (so you have the context to quickly recognize names and places)
  • Good intelligence (to figure out what customers are really asking when they call

Company Information: ChaCha
Contact Information: Apply Online

URL: http://homejobstop.com


Work At Home Agent

DESCRIPTION:

West At Home Agents are responsible for receiving and processing various incoming phone calls for numerous clients in accordance with policies, procedures, quality standards, and federal laws and regulations. Additional responsibilities pertaining to call and sales function are (but are not limited to):

  • Receive and process incoming phone calls for clients, which includes obtaining, entering, and verifying customer information (e.g. names, addresses, credit card numbers, etc.), answering questions, resolving issues, providing customer service, adhering to scripts, and attempting to make up-sells.
  • Ensure that calls are processed in strict adherence to established policies, procedures, and quality standards, as well as any federal laws and regulations.
  • Successfully complete initial on-the-job training, as well as any new product or on-going training.
  • Process incoming calls manually in the event of computer system failure; and ensure quality or customer issues are escalated using established procedure and brought to resolution (e.g., chat, email, message boards, phone, etc.).

West At Home agents will be expected to master the following knowledge, skills, and abilities to successfully perform this job: customer service skills; sales skills; ability to assertively approach up-sells; ability to follow verbal and written instructions; ability to correctly read scripts; and ability to develop and maintain strong relationships and teamwork with co-workers.

REQUIREMENTS:

Applicants for this job will be expected to meet the following minimum qualifications: high school or GED required, minimum one year customer service or sales experience required; must be 18 years or older; based on project candidate may be required to meet additional experience/skill requirements; must work a minimum of 10 hours per week; basic computer skills required to include navigation between application and internet sites; ability to pass required background checks; based on project, ability to pass required drug screening; based on project, candidate must score acceptably on job related testing assessments; ability to clearly communicate using a clear, distinct voice; and bilingual in English and Spanish (or other language as defined) may be required for certain projects.

Company Information: West Corporation
Contact Information: Apply Online

URL: http://homejobstop.com